Terms of service

Terms and Conditions

1. About Our Website and These Terms

1.1 Welcome to the MINI MARCHERS website (Website), which provides you with the opportunity to browse and purchase various baby products and accessories listed for sale (Products). We provide this service by giving you access to the content on our Website and related purchase services (Purchase Services).

1.2 This Website is operated by MINI MARCHERS (ABN: 66 354 486 269) (referred to as we, our, or us). Please read these terms and conditions (Terms) carefully. By accessing and using our Website, you agree that you have read, understood, and accepted these Terms. If you do not agree, please cease using the Website immediately.

1.3 We reserve the right to update or change these Terms at our sole discretion. Any changes will take effect immediately once published on the Website. Continued use of the Website after changes indicates your acceptance of the revised Terms.

2. Purchase Services

2.1 You may access the Purchase Services as a guest or by registering an account on our Website. During this process, you may be required to provide personal information including your name, email address, contact details, and delivery and billing address.

2.2 You agree that all information you provide is accurate, complete, and current at the time of submission.

2.3 You:

  • (a) may only use the Purchase Services for lawful purposes and in accordance with these Terms;

  • (b) are responsible for maintaining the confidentiality of your account information;

  • (c) must notify us immediately of any unauthorised use of your account or any other breach of security.

2.4 When you make a purchase, you agree to pay the full price as listed on the Website using one of the available payment methods. Once payment is confirmed, you will receive an order confirmation via email.

2.5 Our Purchase Services include delivery (Delivery Services), which may be fulfilled by third-party providers (Delivery Service Providers). You acknowledge and agree that these providers are solely responsible for the delivery of Products.

3. Intellectual Property

3.1 All content on our Website, including images, graphics, logos, text, product designs, and other intellectual property, remains the sole property of MINI MARCHERS unless otherwise stated. You obtain no rights to this content by using the Website.

3.2 Any personal data collected from you will be handled in accordance with our Privacy Policy, available on our Website.

3.3 If you submit any photos or content to us (e.g., through reviews or social media), you grant us a non-exclusive, royalty-free licence to use those materials for promotional purposes. You warrant that you have the right to grant this permission and that anyone featured in submitted content has consented.

4. Rights and Remedies

4.1 Nothing in these Terms restricts your rights under the Australian Consumer Law (ACL). More information can be found at www.accc.gov.au.

4.2 Subject to your rights under the ACL:

  • (a) all implied warranties and guarantees not required by law are excluded;

  • (b) product colours, sizing, and packaging may differ slightly from those shown online;

  • (c) we are not responsible for any issues arising from third-party Delivery Services;

  • (d) our liability for any claim relating to the Purchase Services or Products is limited to $100;

  • (e) we are not liable for any indirect, special, or consequential damages, including loss of revenue or data;

  • (f) our liability is reduced to the extent that the loss was caused or contributed to by you (e.g., incorrect information provided during checkout).

4.3 Product Safety Disclaimer:
Please note: Our products are handmade and intended for supervised use only. While we take great care in ensuring product quality, you must inspect all items before each use. Never leave a baby unattended with any footwear or accessory. By purchasing from MINI MARCHERS, you agree that we are not liable for any injury, harm, or misuse related to our products.

5. Returns and Refunds Policy

We take great care in crafting your personalised products and want you to be completely happy with your purchase. However, due to the nature of our products, the following policies apply:

Change of Mind
As our items are handmade and personalised to order, we do not offer refunds or accept returns for change-of-mind purchases. This includes orders where the personalisation details (such as names or messages) were entered incorrectly by the customer.

Final Approval
Please ensure all personalisation details entered at the time of purchase are correct. By confirming your order, you acknowledge that the information provided is accurate and final. MINI MARCHERS is not responsible for errors submitted by the customer.

Faulty or Incorrect Items
If you receive a product that is damaged, faulty, or not as ordered, please contact us within 7 days of delivery. We will happily provide a repair, replacement, or refund in line with your rights under Australian Consumer Law. To begin the process, please email us at support@minimarchers.com.au with your order number, a description of the issue, and clear photographs.

6. General

5.1 Subject to the ACL, these Terms constitute the entire agreement between you and MINI MARCHERS.

5.2 Both parties warrant that they have the authority and capacity to enter into these Terms.

5.3 Our obligations are suspended during events outside our reasonable control (e.g., natural disasters, pandemics, service outages).

5.4 If any provision of these Terms is found to be unenforceable or invalid, that provision shall be severed, and the remaining Terms will remain in effect.

5.5 A waiver of any right or provision must be in writing. Failure to enforce a right does not waive the right to enforce it later.

5.6 You may not assign your rights or obligations under these Terms without our written consent. We may assign or transfer our rights or obligations at any time with notice to you.

5.7 These Terms are governed by the laws of Victoria, Australia, and any disputes shall be resolved in the courts of that jurisdiction.